FAQ

About NESTED

 

What is NESTED?

NESTED is a cloud based ERP system. It is designed to be simple and friendly for users to grow their businesses with features such as

 

  • Tracking sales VS plan payments to forecast real time cash flow
  • Manage your customers and suppliers
  • Understanding your company's performance
  • Work from any devices from anywhere

 

How is NESTED differ from other cloud accounting software?

As NESTED is an ERP system, it offers many modules that share real time data across organizations. We support a single log-in to many companies and we do not limit the number of users. NESTED is suitable for medium size companies which needs system that would support growth and offer workflow that allows people in various level of organization to approve document as part of document control.

 

Can I access NESTED using my mobile phone or tablets?

NESTED can be access from any web enabled mobile devices with internet connection. There’s no need to install software.

 

Can I access NESTED offline?

You will need an internet connection to access NESTED.

 

How do I get software upgrades?

You will always be on the latest software version. Updates will happen automatically.

 

About Cloud Service

 

What is cloud service?

A cloud service is any service made available to users on demand via the Internet (“the cloud”) from a cloud computing provider such as Microsoft Azure as opposed to being provided from a company's own servers. Cloud services are designed to provide easy, scalable access to applications, resources and services, and are fully managed by a cloud services provider.

 

Source: Webopedia

 

What are the benefits of adopting cloud services?

 

Following are 11 advantages of cloud services that businesses are experiencing today

 

  1. Fresh Software Immediate updates with latest versions of applications as soon as they're released.
  2. Do more with less Companies can reduce or eliminate their data center. Companies experienced a 15% average reduction in IT spending and 17% average reduction in IT maintenance cost
  3. Flexible costs Companies only pay for server and infrastructure as needed.
  4. Always-on availability The connection usually has 99.99% uptime as long as users have internet connection.
  5. Improved mobility Users can work anywhere through smartphones and tablets
  6. Improved collaboration allowing information to be shared in real time with companies on an average improve time to market by 21%
  7. Cost effective Companies no longer required own purchase of equipment and data center
  8. Expenses can be quickly reduced Companies adopting cloud service experiencing a 16% average reduction in operational costs, 19% average increase in process efficiency and 20% average increase in company growth
  9. Flexible capacity Capacity can be added and removed as required
  10. Facilitate M&A activity Cloud computing accommodates faster changes and more efficiently
  11. Less environmental impact with fewer data centers and more efficient operations.

 

Source: Vanson Bourne "The Business Impact of the Cloud"

 

Getting Started

 

 

How is the subscription being charged?

 

Subscription will be charged on yearly basis.

 

Does NESTED provide onsite setup assistance?

 

Yes. We have a friendly team that will guide you through this process.

 

Can I set up more than one company using one account?

 

Yes. NESTED doesn’t limit the number of companies that user set up.

 

How many users can I set up using one account?

 

NESTED doesn’t limit the number of users.

 

Can I import and export data to NESTED?

 

You can download the following lists to and from MS Excel file:

  • Customer
  • Suppliers
  • Product and services
  • Chart of accounts

 

What type of services or support are available?

 

  • Data migration & system deployment service
  • In-software help
  • Email support

 

Data and Security

 

How secure is my data?

 

NESTED leverage the industry best practices including OAUTH2 tokens and encryption at rest for SQL, SSL based communication between client and server. For file hosting we leverage Microsoft Azure Secure Cloud Storage with access permission configured on a per user role level. As this is a cloud based solution, you don’t need to worry about maintenance, antivirus software, or server updates.

 

How often is data being back up?

Data is backed up daily at 2:00am with multiple levels of redundancies and backed up data will be kept for a week.

 

Can I have my own private cloud?

 

You can have your own private cloud hosted and managed by NESTED.

 

What happens to my data when I do not continue using NESTED?

 

We will give you read-only access to all your data. Which will last for 365 days, after which we’ll delete your data from our servers. Or earlier if requested.

 

You can also download the following lists to MS Excel file:

  • Customer
  • Vendors
  • Material Master
  • Account Code

 

Product Features

 

What are the modules available in NESTED?

 

  • Sales
  • Purchasing
  • Accounting
  • Finance
  • Inventory
  • Asset
  • HR

 

See more detailed features

 

What are some of the reports available in NESTED?

 

  • Profit & Loss
  • Balance Sheet
  • Statement of Cash Flows
  • General Ledger
  • Trial Balance
  • Cash flow
  • Outstanding Customers
  • Outstanding Vendors
  • Bank Reconciliation

 

How many languages can the system support?

 

NESTED currently supports menus reports and forms in English and Thai. If you have additional translation request please let us know.

 

If I am using other cloud services such as Salesforce, can you do plug-ins?

 

We have APIs that can plug-in to other cloud services such as Salesforce

 

Do you provide customisation service?

 

Yes, please contact us for more details

 

This software is written or developed by Nested Co., Ltd., which has software house identification number 0554 and software number ข-0001 and is software according to the software standard for tax of the Revenue Department type B
Nested is excepted from corporate income tax.
Card number 61-1489-1-00-2-0
Nested receives funding from depa (Digital Economy Promotion Agency) Digital Startup Fund (S2)
Nested utilise SSL to help secure transactions and communications by protecting business transactions and sensitive data on the website